Hello Experts 
I am hoping you could provide some recommendations, on how the below requirement could be managed in the customer service and sales modules.
I still have allot to learn and would be open to suggestions if there is also a better way to execute this requirement.
Requirement;
- 8 different kits that include labour, components w/quantities, based on the equipment type, model and service provided (i.e. oil change)
- Kits to be used on billable time and material service orders (IW31/IW32)
- Components and quantities for each kit will be built using the material BOM's (CS01/CS02)
- A general task list (IA05/IA06) w/group counters will be created. The planned labour for operation 10 will be added
- The components from the material BOM will then be assigned and linked to OP10 in the general task list
- A service order (w/notification) will be created. The assembly linked to the task list will be added (on the header data tab)
- The general task list for the assembly will be assigned to the order. This will pull in the labour and components linked to OP10
- A quote will be created (DP80) to provide to the customer prior to order execution. The detail from the order can be displayed line by line.
- The output quote form that will be provided to the customer must display the labour and parts linked to OP10 as one line item/kit price
- If new operations or components were added (not associated with OP10), then these would need to display and separate lines/costs on the form
- Once the quote is accepted then the processing of the order will be completed as normal.
- All components will be issued to the job, PO's and goods receipt will be done for items not in inventory.
- Time entries will be completed (CAT2) as per normal process. All actual costs will be transferred back to the order
- The invoice will then be provided back to the customer for payment. The kit price will remain the same as it was when the quote was created.
- The output invoice form will also display operation 10 labour with parts linked to OP10 as one line item/kit price.
- New operations/components will display separately on the invoice that is provided to the customer.
So I guess the key thing is that the quote and invoice provided to the customer displays anything related to operation 10 as one item and one price.
Thanks for taking the time to read this. I look forward to your feedback and recommendations!
Sarah